At US Halal Academy (USHA), we strive to provide the best training experience for industry professionals. However, we understand that sometime unforeseen circumstances may arise, and one may not be able to attend a previously scheduled training session. We aim to address refund requests as stated below.

1. Refund Eligibility

Refunds may be requested under the following conditions:

• Cancellations made by the participant:

  • A full refund is available if the cancellation request is received at least 24 hours before the training session start time.
  • No refunds will be issued for cancellations made less than 24 hours before the session start time.

• Cancellations made by USHA:

  • In the rare event that USHA cancels or reschedules a training session, participants will have the option to transfer to a future session.

2. Non-Refundable Fees

• Any administrative fees, bank charges, or service fees associated with payment processing are non-refundable.

3. Refund Process

• All refund requests must be submitted in writing to info@ushalalacademy.org and include the participant’s name, training session details, and reason for the cancellation.
• Approved refunds will be processed within 10 business days.

4. No Refund for Non-Attendance

• Refunds will not be provided to participants who fail to attend the training without prior notice.

5. Transfer Policy

• Participants unable to attend their scheduled session may request a transfer to a future session without additional charges, provided the request is made at least 3 days before the session start date.

6. Contact Information

For any inquiries or refund requests, please contact:

Email: info@ushalalacademy.org

We value your understanding and cooperation in adhering to our refund policy. Thank you for choosing US Halal Academy for your professional development needs in Halal industry.